Privacy Policy

Ace (“we”, “us”) provides a voice-first sales assistant for field sales professionals. This policy describes how we handle information when you use the Ace iOS app, WhatsApp assistant, and website at joinace.app.

Account information such as your name, mobile phone number, email (if provided), and profile preferences you enter during onboarding.

CRM data you create through the app or WhatsApp assistant, including leads, projects, reminders, notes, and voice transcripts.

Device information needed to deliver push notifications and operate the app.

When you sign up or sign in, you may request a one-time verification code sent by SMS to the mobile number you provide. Message frequency varies; typically you receive one message per signup or login attempt that you initiate. Message and data rates may apply.

We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. SMS is sent only to verify your account or as part of transactional service you request.

We use your information to operate Ace, authenticate your account, sync your pipeline, deliver reminders, and power the AI assistant features you request.

We do not use your CRM data to train public models for other customers without your consent.

We share data with service providers that help us run Ace (hosting, authentication, messaging, AI inference) under contractual obligations to protect your data. We may disclose information if required by law.

You can update profile information in the app. You may contact us to request deletion of your account and associated data, subject to legal retention requirements.

Questions about this policy: hello@ace.app